ABOUT US
Orders & Delivery
How long does delivery take?
All orders are processed within 2–4 working days. Once dispatched, delivery times will vary depending on your location and are confirmed at checkout.
Do you ship internationally?
Yes, we ship worldwide to a few selected countries. Shipping rates and delivery times are calculated at checkout.
Can I track my order?
You’ll receive a tracking link via email as soon as your order is dispatched.
Can I change or cancel my order?
We process orders quickly, so changes or cancellations are not guaranteed. Please contact us immediately at info@brwnsugalondon.com
SIZING & FIT
How do I choose the right size?
Please refer to our size guide for detailed measurements. If you’re between sizes, we recommend sizing up.
Is the fit true to size?
Yes, our pieces are designed to fit true to size unless stated otherwise.
THE EVA DRESS
What makes the Eva dress unique?
The Eva dress is designed for versatility. With its matching scarf, it can be styled in multiple ways—allowing you to create different looks from one piece. This makes it perfect for different occasions.
Will the Eva dress be restocked?
The Eva dress is produced in limited quantities. Once sold out, restocks are not guaranteed.
RETURNS & EXCHANGES
What is your return policy?
We accept returns on unworn items in their original condition within 14 days of delivery.
Do you offer exchanges?
At this time, we do not offer direct exchanges. If you’d like a different size or style, please return the item for a refund and place a new order.
How do I start a return?
Please contact us at info@brwnsugalondon.com with your order number to begin the process.
ABOUT THE BRAND
What makes the Eva dress unique?
The Eva dress is designed for versatility. With its matching scarf, it can be styled in multiple ways—allowing you to create different looks from one piece. This makes it perfect for different occasions.
Will the Eva dress be restocked?
The Eva dress is produced in limited quantities. Once sold out, restocks are not guaranteed.
PAYMENTS & SUPPORT
What payment methods do you accept?
We accept all major debit and credit cards, along with secure checkout options.
Do you collaborate with influencers?
We love working with creators. Please contact us at info@brwnsugalondon.com or via Instagram, @brwnsugalondon
Brwnsuga London is a luxury womenswear fashion label birthed in London offering, unique, timeless collections and garments inspired by iconic fashion styles within the last three decades. With an attention to detail, silhouettes and fitting the garments are made with you in mind. We are ‘for the versatile woman.’